SERVICES
WE ARE PROVIDING
Lead Generation
Lead generation
Generating tailored sales leads, we drive your business forward. Count on us for effective, targeted strategies. Your success is our priority.
Tele Marketing
Making cold calls to prospective customers and marketing your products or services.
Tele Marketing
Tele Assisting
Tele Assisting
Ring, ring - curiosity calling! Our team answers with a smile, dishing out info on our awesome products. Think of us as your happiness hotline!
Email processing
Navigating emails, we're your responsive compass. Swift solutions illuminate your inbox. Questions welcomed, answers delivered.
Email Processing
Logistics Management
Logistics Management
Efficient order coordination, tailored to your schedule. Seamless delivery management, no stress for you. Your timetable, our mission.
Chat Support
Delivering real-time solutions through seamless conversations to enhance customer experiences is our commitment, creating a partnership of satisfaction.
Chat Support
Virtual Assistant
Virtual Assistant
Streamlining tasks and providing instant support is our forte, ensuring your efficiency. With a click or call, we're here to simplify your journey. Seamlessly making your tasks lighter is what we do best.
Web Development
Crafting captivating online experiences that merge design with functionality for your digital success is our expertise. Your virtual presence, a blend of aesthetics and performance. Elevating your online journey with every click.
Web Development
BPO SERVICES
The concept of Business Process Outsourcing (BPO) gained prominence in response to a market landscape that became increasingly price-sensitive and competitive. As organizations sought ways to remain agile, outsourcing their business operations emerged as a strategic approach. This allows them to gain cost advantages that can subsequently be extended to their valued customers, resulting in a win-win scenario.
Here at our organization, we hold a deep understanding of the critical role business operations play for our clients. It's not just about tasks; it's about shaping the foundation of a successful enterprise. Our commitment lies in providing quality service that resonates through every facet of our partnership. Leveraging both our extensive experience and cutting-edge technology, we've honed the art of delivering service that stands unrivaled.
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INBOUND CALL CENTER SERVICES
We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents.
Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries
Customer Service
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Application / Claims processing
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Subscription services
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Billing queries, etc.
Sales and order fulfillment
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Order taking
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Sales closures
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Up-selling and Cross-selling
Technical Support/ Help desk
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Troubleshooting for products & services
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Chat support
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Email support
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Virtual assistant
Inquiry Service
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Product information requests
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Dealer locator service
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ATM / POS locator service, etc.
OUTBOUND CALL CENTER SERVICES
We have got a robust infrastructure to manage campaigns for our clients. We can manage a broad range of outbound services for clients across various industry segments. We have the expertise to set up and manage large outbound call center operations. Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc.
Sales
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Telemarketing services
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Lead generation / qualification
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Prospecting
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Promoting new services or products
Credit Management
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Credit authorization
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Credit verifications
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Collections
Market Research
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Research surveys
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Opinion surveys etc.
IT Services
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Website development
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UI/UX
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SEO
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SMM